What Hosting Product is for You

I would like to share an article I wrote that pertains to Web hosting.  Originally, they were my notes for a conversation piece on Radio GoDaddy.  We discussed the different types of Web hosting, how to know what to buy, and how to shop for Web Hosting.  It's basically just some good information to help you understand the categories of Web Hosting and how to shop for Web Hosting.

When evaluating what hosting plan is best for you, think of hosting as having 4 basic categories:

1. Site Builders
2. Shared Hosting (most popular)
3. Dedicated Hosting
4. Virtual Dedicated Hosting

Site builders are Web site wizards with pre-designed templates. They require little or no technical knowledge to set up. You can find a wide range of Site Builders available online. Site Builders are the easiest, fastest way to get a site online.

Shared hosting is a hosting account that is on a server with many other Web sites. You are "sharing" the server with other customers. Server administration is in the hands of the hosting company; meaning that the Web-hosting company monitors, backs up, and performs system updates. You want shared hosting when have a custom Web site or supported Web application, and the Site Builders don't provide the type of Web site that you need. Shared hosting tends to be the most economical form of Web hosting. It is the preferred hosting method for most people. With shared hosting, you need to know a little bit about how to put a Web site together. Typically, you use the File Transfer Protocol(FTP) to transfer the content of your Web site from your desktop to your shared hosting server. Also, shared hosting accounts often come with a large range of features, such as value-ad software, aliased domains, multiple domains, PHP, ASP, Front-Page Extensions, ColdFusion MX7, and more.

Dedicated Hosting is a server reserved exclusively for one customer. You want to use Dedicated Hosting when your Web site requires dedicated resources (RAM, disk space, processor), when data security is a concern, or if you have custom applications to run. Dedicated Hosting is typically un-managed; meaning that once the server is provisioned and turned over to you, it's up to you to monitor and maintain it. This requires a higher level of technical background, but gives you full control over your server. This also means that you have the ability to install custom software, and you can configure the server any way you like. Since you are the system administrator, you have full control over the server's content and you are not sharing the system resources. The idea of system administration may seem daunting, but there are tools available to help you. You can order or upgrade to a control panel, like Plesk or cPanel. Plesk and cPanel are third party tools that you can load on top of your operating system, giving you a Web-based GUI interface for administering your server. It makes tasks like setting up domains, creating email accounts, and creating databases very easy. They are designed in such a way that you would never need to log in to your server as root in order to operate your server as a Web-host. Even if you're a seasoned systems administrator, you'll still enjoy the ease of cPanel or Plesk.

Virtual Dedicated Hosting (or Virtual Private Hosting) is just like dedicated hosting, except you share server resources with other users, but not nearly as many as shared hosting. It is your own isolated operating system on a server, where there are literally dozens of isolated operating systems on one server. The difference between Shared Hosting and Virtual Dedicated Hosting, is that Virtual Dedicated Hosting gives you the "root" power on your server. Just like Dedicated, you can install custom software and perform system updates. You can order a Virtual Dedicated Server with cPanel or Plesk. Virtual Dedicated Hosting is the way to go if you want the flexibility of a dedicated server for a fraction of the cost.

How to decide? Follow these steps:
  1. Realize the categories (remember: Site Builders, Shared, Dedicated, Virtual Dedicated)
  2. Learn the basic differences; understand the categories
  3. Determine what options you need: Linux or Windows (depends on what features you need: ASP, .NET, PHP, MySQL, MSDE, MSSQL)
  4. Determine what resources you need - Does your Web site require a lot of processor use or a large amount of memory (RAM)), how much data transfer, per month, do you estimate you are going to do? It the content sensitive, what kind of security concerns do you have?
  5. Determine which category is best.
  6. Start shopping - but for more than just price, look for good front- and back-end support.
What are you looking for in front-end support?
  • Extended Support hours, not just 9-5
  • Weekend Support
  • Hosting company providing its own support, or is it out-sourced?
  • Try calling the support line before you purchase, ask a few questions and make sure you get the answers you expect.
What are you looking for in back-end support?
  • Know about the environment/location where the servers hosting your site are located
  • Make sure the server isn’t in someone’s basement; go with a reputable hosting company that readily tells you about where its servers are housed
  • Do they have reliable, up-to-date technology?
  • Is there full network redundancy?
  • Is there 24/7 security over the facility? i.e., closed circuit cameras? Guards? Locked cages enclosing the actual servers?
  • What about full redundant power and air conditioning supplies?
  • What about first class Internet connectivity? And make sure they have plenty of it. If they have one t-1 line serving 100,000 servers, chances are your Web site will have downtime.
  • They also need different Internet providers (in case one goes down)
  • Smoke detection systems? Fire sprinklers?
  • What is their policy on backups? Weekly? Daily? To what extent?
  • Someone on-site to take care of a problem, such as the need to physically reboot a server? (Sometimes a remote reboot doesn’t work)
I'd like to hear about your scenario, and what category of hosting you think you're scenario fits into. I encourage you to post your replies and get the debate going!

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  • 7/23/2006 7:31 PM Robert Russell wrote:
    I need to set up a database for my organization and would like to use MySQL. simple, really. We run crime watch for the community, and would need to have community access, but with a limited number (10) of people able to make entries and corrections. Less than 300 records, but subject to expansion. Mostly name, address, phone numbers, email addresses, so we need some kind of password entry to limit access to the community.

    My question: do I build the database and then import it, or build it online?


    If this is not the place for this kind of discussion, let me know.
    Reply to this
    1. 7/24/2006 3:33 PM Dave wrote:
      A shared hosting plan will work fine for your situation, depending on the volume of traffic you expect to receive on your site.  Doesn't sound to me like you would need the power of ded or vded for this project, as far as bandwidth and system resources is concerned, but talk to your web-developer (or ask yourself, it that's you).  See if he prefers to have full root access to the server.  Depends on whether the application needs custom PHP extensions, or custom settings.  A Virtual Dedicated server may work well for your situation, if you need the flexibility of custom configuration.

      If you go with Vded, then you may use command line mysql to manage MySQL, or if you use Plesk or cPanel, you can use Plesk and cPanel with phpMyAdmin to manage your MySQL databases.

      If you go with Shared hosting, you create your MySQL databases using the Shared Hosting Manager.  Once your database is created, you can manage it with phpMyAdmin, the link is provided in the Shared Hosting Manager.  Using phpMyAdmin, you may either create your database online, or import it by running the create statements as SQL.

      Reply to this
      1. 7/27/2006 11:47 AM fernando wrote:
        how can i change my operating sistem?,,right now i have windows,,but i need to change to linux,,
        Reply to this
        1. 7/27/2006 5:38 PM Brian wrote:
          Here's an article in the Help Center on that topic: http://help.godaddy.com/article.php?article%5Fid=1285&topic%5Fid=110&&
          Reply to this
      2. 11/30/2006 4:00 PM Bruce Sauls wrote:
        I've been doing database work for almost 20 years now, and I have a company that sells an image database product that I first developed in 1992. I recently added the capability to clone the database to the many PHP ADODB supported databases (including MySQL) by entering name, password, server IP, and database name in a dialog. Unfortunately, GoDaddy's Linux hosting does not allow direct access to the database. Is this something that is possible in Vded? It would be very cool for my clients to be able to catalog all their products, or images and data and then open a dialog and have the database cloned. It works great on the intranet here at Graphic Detail. I realize I can dump the database, upload it, and import it, but it is even more significant to be able to do automated updates by direct connection. Surely there is some kind of secure channel available. I often develop for corporate clients over a Virtual Private Network (VPN), for example.
        Reply to this
        1. 12/1/2006 12:21 PM Mike wrote:
          Yes, you can have direct access to the database if you are on a virtual or dedicated server.  We do not allow direct access to our shared hosting databases for a variety of very critical security reasons.    We are considering a VPN solution for the shared hosting environment, but we have not put in place plans to offer this yet.

          Thanks,

          Mike

          Reply to this
          1. 6/9/2008 10:27 PM Yelena wrote:
            "Yes, you can have direct access to the database if you are on a virtual or dedicated server."

            What I have to do to have direct access to database from external apllication. Please reply. Thank you.
            Reply to this
            1. 6/11/2008 5:47 PM Alicia wrote:
              Direct access to your database can be done if you have a virtual or dedicated server set up with us. This is something you can purchase online or by contacting one of our support team members at 480-505-8877 or by emailing support@godaddy.com.

              Reply to this
  • 7/24/2006 3:56 AM Richard wrote:
    Good decision to run this blog. It's a great way to share solutions to common problems and hopefully, reduce the incidence of similar support calls.

    A Forum might also be a useful addition because GoDaddy customers would be able to help each other, although moderation would be harder to control than within this Blog.

    Perhaps some support staff could be permitted to participate in other hosting Forums?

    http://www.UKBusinessForums.co.uk/ is an example of how a valuable resource can be created over time. Even though the subject matter is not hosting specific, the methodology can be clearly seen whereby topical subject matter from previous posts appear as relevant links below current postings.

    Its obvious GoDaddy are committed to ongoing service improvements. Hey, Rome wasn't built in a day.
    Reply to this
    1. 7/24/2006 3:03 PM Mike wrote:
      I completely agree that a forum would be very good.  The issue is moderation, but there are ways to do it and I would love to see customers helping each other out.  This is something on our list for sure. Thanks for your post and we will keep building new additions to our hosting city so someday we will be as big as Rome.

      Thanks,

      Mike
      Reply to this
  • 7/24/2006 4:07 AM Richard wrote:
    I've inquired about custom nameservers for a domain in my GoDaddy account and the reply I've received from support is that this is available for $2.99 per month as the Dedicated IP option, however, I cannot see this option in my control panel.

    I understand that ARIN are fairly rigorous about granting requests for additional IP addresses and I'm wondering what level of traffic would need to be demonstrated before GoDaddy would sanction a dedicated IP address for a domain name.
    Reply to this
    1. 7/24/2006 5:20 PM Dave wrote:
      If what you really want is SSL hosting, then purchase an SSL cert.  After purchase, you may apply your SSL credit towards any of your hosting accounts.  If all you want is a dedicated IP, without an SSL cert, you may have this also: login to Go Daddy, goto My Account, then Hosting Account List, click the account you're interested in, then in the Hosting Account Details, click the link for "Add Dedicated IP Address".

      Reply to this
      1. 7/24/2006 10:11 PM Richard wrote:
        Hi Dave

        Thanks for the explanation. I can't understand how I missed it before.

        How many hosting accounts can I setup using the custom nameservers created in this way?
        Reply to this
        1. 7/26/2006 9:50 PM Dave wrote:
          Not sure what you mean by "custom nameservers".  How many hosting accounts can you setup with a dedicated IP?  As many as you want to buy, but you may only have one dedicated IP per "shared" hosting account.

          Reply to this
          1. 7/27/2006 12:01 AM Richard wrote:
            What would be the advantage of having a dedicated IP address on a "shared" hosting account?

            Wouldn't the domain name be specified in the authoritative nameservers' zone file?
            Reply to this
            1. 7/27/2006 4:16 PM Dave wrote:
              If you want to communicate with your web site by IP only, for example http://255.255.255.255/ (ficticious IP) then you need a Dedicated IP.  Typically, you don't need a Dedicated IP, in fact, it is discouraged.  It is possible to host hundreds (thousands?) of sites on a single IP.  Since there is a limited number of IPs available, and an unlimited number of potential web site, it makes sense that we must host multiple web sites on a single IP.  The ICANN (Internet Corporation for Assigned Numbers and Names), an internationally organized, non-profit corporation that has responsibility for Internet Protocol (IP) address space allocation and ARIN (American Registry of Internet Numbers), a Regional Internet Registry (RIR), with whom Go Daddy receives it's IP allocations from, both require us to utilize name based hosting for sites that do not require SSL.  SSL hosting requires a dedicated IP, which is why you get a dedicated IP when you purchase an SSL cert for your site.  This rule can be bent, so you may have a dedicated IP for your web site, even without SSL, if you pay extra for it.

              Reply to this
              1. 8/1/2006 12:16 AM Richard wrote:
                I should be able to communicate with my website by IP only, whether I have a Dedicated IP or not. Usually this would be http://255.255.255.255/~username/
                What combination of IP address and username syntax would I use to reach a website on linux shared hosting with GoDaddy?
                Reply to this
                1. 8/1/2006 8:54 PM Dave wrote:
                  http://255.255.255.255/~username/  is common on Linux systems with several users with shell accounts, not used often on shared hosting servers.  You cannot reach your site by IP only.  Requests must contain your domain name to tell the server which site (or VirtualHost, for those that are Apache configuration file savvy) it should serve up.

                  Example of a raw request (your browser does this behind the scenes)

                  connect to <your_ip> on port 80
                  Browser sends request to server:
                    GET / HTTP/1.0
                    HOST: www.<your domain>
                  Server responds with the page.  The server takes the HOST value and looks up the document root for the given site.


                  Reply to this
                  1. 8/1/2006 11:16 PM Richard wrote:
                    Thanks for the helpful reply, although I'm still trying to understand what the advantage might be of having a dedicated IP on a GoDaddy shared hosting account.

                    I setup a hosting account with another company here in the UK and it was explained that I could access the site using http://255.255.255.255/~username/ before the domain name had propagated in the global DNS.

                    Even though the domain name propagated quite quickly, the alternate http://255.255.255.255/~username/ is still valid.

                    I'm not understanding how the server is able to find a document quicker when the address is a dedicated IP rather than a unique domain name, except when the name has significantly more characters than the numerical value.

                    I would expect the speed of delivery to be influenced more by the load on the server rather than the method of addressing the requested document.

                    Have I overlooked something?
                    Reply to this
                    1. 8/2/2006 3:33 PM Dave wrote:
                      The point is that it's possible to host hundreds (thousands?) of Web sites off a single IP.  Doesn't make it faster or slower.

                      Reply to this
      2. 7/24/2006 11:03 PM Richard wrote:
        Is this how custom nameservers are created? In practice, would you create the NS1 and NS2 sub-domains first and then apply for a dedicated IP address for each? Thereby creating the two custom nameservers required when setting up hosting for another domain name.

        Am I understanding this correctly?
        Reply to this
        1. 7/26/2006 10:01 PM Dave wrote:
          Ah, no, you probably want to stay away from the custom nameservers option.  You wouldn't want to use this option unless you are running your own DNS servers.  This is commonly used with Dedicated or Virtual Dedicated hosting product.   This Help Center page explains how to setup DNS on a Linux Dedicated Server running Plesk, so that you are maintaining DNS for your domains on your own server: http://help.godaddy.com/article.php?article_id=198  

          Reply to this
          1. 7/26/2006 11:49 PM Richard wrote:
            So what you're saying is, to establish custom nameservers, access to a servers root is necessary and that this could be achieved by either the dedicated or virtual dedicated server option?

            Thanks for the link to the help article.
            Reply to this
  • 7/24/2006 4:36 PM Robert Russell wrote:
    Thanks, Dave. That gives me a good way to start.
    Reply to this
  • 7/25/2006 7:48 PM Jonathan McNeil wrote:
    I need php 5 on this site and it only has php 4. How do I change that?
    Reply to this
    1. 7/27/2006 9:33 AM Brian wrote:
      Jonathan -

      You can run either php4 or php5 in your site.  Here is an article in our Help Center on the topic: http://help.godaddy.com/article.php?article%5Fid=1083&topic%5Fid=77

      Brian
      Reply to this
  • 7/26/2006 11:46 PM Scott Valerius wrote:
    I also need to create a database for my site to store customer information. No more than 300 records. Should this database be in SQL or Access? I have no existing information to import thus far. I do have MS access 2003 but I am not proficient in databases just yet. Nor do I know how to create one for my site, is there a tutorial link were I can get step by step instructions on what I need to do on my end?

    Also is it good to use DSN with a website that only has a max of 20 pages I don’t think I will need DSN since I have just one site I will be using the database for. Does it cost more to use DSN?

    Finally how much will the database cost to get added to my existing godaddy account? I also see this in my hosting manager…# of MySQL Databases: 0 Setup of 10 Available. What does this mean?


    Thanks
    Reply to this
    1. 7/27/2006 3:52 PM Dave wrote:
      All of our hosting plans come with database options, see http://www.godaddy.com/gdshop/hosting/shared.asp and compare the plans.  The Windows hosting plans come with Access and some number of MySQL databases.  You must go with Deluxe or Premium to get MSSQL, which is probably what you want for your web application!  DSN refers to Data Source Name - you create these to reference your databases in your application - not sure whether number of pages of your website has anything to do with whether you want to create DSN's or not. If you need a better answer than this, ask, I'll see what I can do.  Also, for help with many aspects of your hosting account, see our Help Resource Center at http://help.godaddy.com/

      Reply to this
  • 7/28/2006 7:02 AM Dave wrote:
    All I can say is Godaddy reigns when it comes to customer service. I have used other hosting companies... and the customer service is not even close. You guys are serious about service.
    Great products... great value... great customer service... what more can a guy want? Keep up the good work.

    Dave
    Reply to this
    1. 7/28/2006 7:53 AM Brian wrote:
      Dave - that's great to hear!  Thanks for the feedback.

      Brian
      Reply to this
  • 7/29/2006 9:28 AM teresa wrote:
    i'm trying to move my forums from another hosting plan that i had, it was setup thru mysql database, what do i need to do to get it set up in here. any ideas on how i can get it set up or do i need to download the forums and then set it up on our web site?
    Reply to this
    1. 7/29/2006 9:42 AM Dave wrote:
      The concept is: export your MySQL database from your old host and import at your new location.  With Go Daddy, you may manage your database with phpMyAdmin, the link is in the Shared Hosting Manager.  With phpMyAdmin, you may import your database by pasting it as an SQL statement.

      You may find our help articles pertaining to MySQL and Linux hosting useful:
      http://help.godaddy.com/search.php?SearchTerms=mysql&CategoryId=58

      Dave.



      Reply to this
  • 7/29/2006 5:45 PM ChrisF wrote:
    Good to see the addition of the PIX, but when are you going to have some failover and/or load balancing offerings for dedicated servers?
    Reply to this
  • 7/29/2006 9:56 PM Scott wrote:
    I still need a step by step directions on intigrating an SQL database in with my web page. How am I suppost to do this I set up the database but now I need it to interact with my website. How is this major leap accomplished?
    Is there a link or something?

    Thanks in advance
    Scott
    Reply to this
    1. 7/31/2006 5:46 PM Dave wrote:
      You didn't specify Windows vs Linux, or what database engine you are using, I'll assume Linux with PHP and MySQL for my answer.

      See this article to setup a MySQL database on your shared hosting account: Setting up a MySQL Database for Your Web Site

      And this article to see how to find out what hostname to use:
      What do I use for a host name when creating a MySQL database?


      When you connect to a database in your website, you use a combination of hostname, username, password and database name.  In PHP, you may do something like this:

      <?php
      $conn = mysql_connect("hostname", "username", "password", "dbname");
      ...
      ?>

      Best advice - search the Internet for "PHP MySQL Tutorial".  If you using ASP to talk to a MSSQL database, search for "ASP MSSQL Tutorial"

      Reply to this
  • 8/2/2006 12:32 PM Art wrote:
    ???????

    Can anyone from outside GoDaddy start a new blog?

    Art
    Reply to this
    1. 8/2/2006 4:51 PM Dave wrote:
      You can start a blog on a domain that you purchase with Go Daddy, or you can buy just the Quick Block product and point your domain to us.
      Reply to this
  • 8/2/2006 5:36 PM Fred wrote:
    Hey, Dave, thanks for doing this. I'm a new GoDaddy customer using shared Linux hosting so that I can use PHP.

    PHP5 supposedly comes with PEAR, and tech support (phone) told me PEAR is installed. But I can't seem to be able to include any PEAR functionality in my PHP scripts. A simple:

    require_once 'PEAR/Info.php';

    Will cause a fatal error.

    So is it installed? If so, what's the include path, since it's not in the default?

    If it's not installed, do you have any options for me? I'm thinking of just installing it on my box and copying as much of the PEAR library as I can to my account. Not sure (doubtful, in fact) that will work, though.

    Thanks,
    Fred
    Reply to this
    1. 8/3/2006 8:46 PM Dave wrote:
      There are currently very few PEAR libraries available on our Linux hosting plans.  We will consider adding more, especially the PEAR/Info package you mentioned, so users can see what other PEAR modules are available.  Most PEAR libraries work out of the box, though.  As you already mentioned, you can download them from the php.pear.net site and drop them into your directory and use them.

      Reply to this
      1. 3/19/2009 9:50 AM m. fallai wrote:
        should be 'pear.php.net'
        Reply to this
  • 8/4/2006 2:37 PM Fred wrote:
    Thanks Dave. I figured it out last night. The help pages say you install the most commonly asked for modules, but it doesn't say which ones. The only way to figure it out is trial and error or, in my case, forget about it entirely and upload what I need.

    I think you guys should start a blog or a bulletin board for developers using GoDaddy, if you haven't already - I couldn't find one, this is the closest thing.
    Reply to this
  • 8/9/2006 9:47 AM dk wrote:
    I am being suspended by my current hosting provider for "using too many server resources". This is while serving 3k mainly static pages / day with Movable Type.

    Can you pls point me to some fine print where GoDaddy specifies this kind of limitation on shared hosting?

    Example figures would be appretiated (eg more than 15% of server memory or daily average cpu load above 2 etc).

    thank you
    Reply to this
    1. 8/9/2006 10:59 AM Mike wrote:
      We do not publish the exact limits, as we change them often to ensure our servers are healthy for all customers on them.  Serving up 3k static pages a day should not be a problem unless they all get served up at the same time period.

      Thanks for your post.

      Mike
      Reply to this
  • 8/16/2006 10:26 PM Louis wrote:
    I'm just wondering why there is no way to import records into my MySQL database from a file. All other MySQL phpMyAdmin applications that I used provided this functionality.
    Reply to this
    1. 8/18/2006 11:07 AM Dave wrote:
      You can import files using phpMyAdmin.  Click the "SQL" icon in the left navigation, a pop-up will appear.  Click the "Import files" tab.  You may select a file from your hard drive and import it.  I have verified that this is available in our version of phpMyAdmin.

      Dave.

      Reply to this
  • 9/1/2006 1:40 AM Sam Wells wrote:
    I am very new to web site configuration. I would like to add a "hit counter" -- something that would indicate the number of visits the site gets and keeps a running total. I could not find that product listed in GoDaddy applications. Does anyone recommend a third-party hit counter that would be compatible with GoDaddy hosting?
    Reply to this
    1. 9/3/2006 10:00 PM George wrote:
      There are lots of HTML based hit counters out there... you can simply get a free account with one of the providers, and they give you a snippet of HTML to embed in any web page. Some good ones are:

      addfreestats.com

      webstats4u.net

      bravenet.com
      Reply to this
  • 9/2/2006 6:46 AM Tim Healy wrote:
    Using windowsXPHome, Frontpage extensions enabled on my shared hosting account and I want to set up a MSAccess back-end database on my account. Can I? How do I find the URL the database on my hosting account so that I can link my front-end to the tables of by back-end datase? Can I? The size of the back-end database is 2520KB and as a trial run for my company about five people will have access to the account. Can I do this without converting to MySQL or MSSQL at this time. The concept is to show my company how great my database is without investing much money. Then set it up for the entire company.
    Reply to this
    1. 9/7/2006 6:10 PM Dave wrote:
      You certainly can do this.  Your best bet is to check out our Help Center Articles.  Do a search in Windows Hosting for "Access":
      http://help.godaddy.com/search.php?&CategoryId=97&SearchTerms=access

      The ones I think you'll be mostly interested in are:
      Setting Up an Access Database for Your Web Site
      Connecting to an Access Database Using File DSN and ASP/ADO

      Dave.
      Reply to this
    2. 9/7/2006 6:26 PM Brian wrote:
      Tim -

      If you're using Frontpage on Windows, you can certainly setup an MS Access database on your account.  Create a folder in your account where you want to store your database, and then drag-and-drop the .mdb into that folder (in the Frontpage program.)  This will setup permissions on your folder correctly for you.  To learn more about how to access this database using Frontpage tools, I'd recommend checking out Frontpage help documentation online.

      (By the way, you can also use our control panel to setup an access database in your account if you aren't using Frontpage.) 

      Brian
      Reply to this
  • 9/7/2006 10:24 AM Ron wrote:
    Where do I request that a particular Python module be installed? I am trying to migrate my site from my own server to Godaddy hosting, but the fact that the Python module called "ClientCookie" is not installed makes it impossible.
    Reply to this
    1. 9/7/2006 5:15 PM Brian wrote:
      Ron -

      We'll take a look at this module, and see if we can get it installed for you.  This is a fine forum for requests like this -- or we also have a form within our Hosting Control Panel where you can make feature suggestions.

      Thanks,
      Brian
      Reply to this
  • 9/7/2006 6:00 PM Ron wrote:
    Thanks Brian. Actually, I figured out that I could just install it myself in the cgi directory of my hosting account.

    But you might still want to check it out in order to make it easier for others.
    Reply to this
  • 9/13/2006 11:19 AM Denis wrote:
    For two weeks I've been getting roundabouts from GoDaddy support regarding FastCGI support for Perl. The standard reply I'm getting is "we do not provide support for custom scripting," but all I need is a proper FAQ entry which I could use to verify that FastCGI for Perl is indeed working, not just "FastCGI is supported for Ruby and Perl." It's like if you bought a television set, connected it, turned it on and it worked but only showed black and white picture. You'd call support for the set but were told that they are unable to assist you with your cable service, instead of running a test to determine whether it's a malfunction of the TV. Any thoughts on this?
    Reply to this
    1. 9/14/2006 1:15 AM Dave wrote:
      FastCGI is available on Configuration 2.  If you're not on Configuration 2, I recommend upgrading to it.  I don't have enough expertise in Perl/FastCGI to help you beyond this.  We do have experts in this area in the company, and I can try to route you to them, but I have to wonder, "Is something wrong with your hosting account?".  To the best of my limited knowledge on this subject, if you drop a Perl file in your "cgi" folder, it will be executing with FastCGI.
      Reply to this
    2. 10/29/2008 5:51 AM Earl wrote:
      I am on Linux Shared Hosting package (PHP5) and have a PHP script that uses PEAR DB package. I wanted to know what PEAR packages are installed and what I need to change in the include_path to access them. I am still waiting for a sufficient response. Maybe Dave can help.
      Reply to this
      1. 12/3/2008 4:04 PM Alicia wrote:
        The pear "DB" package has been superseded by "MDB2":
        http://pear.php.net/package/DB

        DB and MDB2 are not currently installed with our default php5 install. While it is possible for you to install PEAR libs to your own content directory, it can become a very advanced.

        We will take a look at creating some pear package rpms with some popular PEAR library requests. Thanks!

        Reply to this
  • 9/14/2006 4:56 AM David Evans wrote:
    Why do the Dedicated Hosting and Virtual Dedicated Hosting have significantly smaller storage capacity? You pay more, I thought you would get more? If you have large sites it would seem better to go for shared sites? This seems illogical - what am I missing?
    Reply to this
    1. 9/15/2006 11:21 AM Dave wrote:
      The density of customers to servers is much higher in shared hosting, so shared hosting can afford large capacity storage devices to be shared by many customers.  On Virtual Dedicated, disk space is shared, but on a much lower density.  On a dedicated server, it's your hard drive, one customer, one drive.  The 120 GB drives are economical.  We are considering offering some higher capacity hard drive options for Dedicated Hosting, though.

      Dave.

      Reply to this
  • 9/26/2006 8:41 AM Rene wrote:
    Hello.

    Quick question. I have a virtual dedicated server. On one of my domains (renegagnonfineart.com) I am trying to install a blog using a mysql database. I have tried everything under the sun for the "hostname" for the mysql server. Where can I find this? I know godaddy shows you this when you have a hosting account with them. But if I'm creating everthing in Plesk, how do I find out what to use. "localhost" doesn't seem to work.
    Reply to this
    1. 9/26/2006 11:05 AM Dave wrote:
      Hmmm, localhost is correct.  Check your username and password.  Use the Plesk interface to update the user's password. Once you have your username and password set, login to your server via SSH and try to login from the command line:

      mysql -u your_user_name -p YourDataBaseName

      Then make sure you're using the correct username/password in your app. 

      Dave.

      Reply to this
  • 10/14/2006 4:24 PM dealsandsales wrote:
    I only need my website to display my contact information nothing else. What do I need and how do I do it.
    Reply to this
    1. 10/16/2006 2:12 PM Dave wrote:
      WebSite Tonight is the best product for this.  The 5-page Economy plan is very reasonable.  No HTML knowledge required.  You walk through a wizard online to build your web page.

      Dave.

      Reply to this
  • 10/16/2006 1:01 PM John Howard wrote:
    Do any hosting plans accomodate SFTP access?
    Reply to this
    1. 10/16/2006 2:25 PM Dave wrote:
      Not at this time.  Unless you are refering to Dedicated or Virtual Dedicated Hosting, in which case it's your server, you may run SFTP if you want!

      Dave.

      Reply to this
      1. 10/22/2006 9:25 AM Jonathan wrote:
        I was wondering if there is a help-file or some sort of reference that I might look so that I could setup SFTP? And also, I'm wondering if I should tie my Vded in with my primary domain, citruscommerce.com so that i could easily access the server through something like host.citruscommerce.com
        Reply to this
  • 10/25/2006 10:09 AM Jesus wrote:
    Problem, access denied in my manager hosting in my database emulemas

    web: www.emulemas.com/index1.php
    Reply to this
  • 4/10/2007 8:50 PM Ted wrote:
    Please help!, I am trying to build my first ColdFusion site with Godaddy for my ColdFusion college class. I managed to upload and make many of the class files work, such as http://www.auto-part-trader.com/wwwroot/Chapter04/scheduleShowing.htm , but if they have anything to do with the databases and database tables in the class files, all I get is error messages that I don't understand. IS there a way to import the Access database tables from my class into the Godaddy SQL Server Web Admin?, or am I only able to create databases in the SQL Server Web Admin? I am willing to pay someone who can really help me.

    Thanks, Ted in Colorado
    Reply to this
    1. 4/19/2007 7:41 PM Dave wrote:
      If you can export your Access database into a CSV file or sql statements then you should be able to import your data into the database server.

      Help Article:

      http://help.godaddy.com/article.php?article_id=1393

      Dave.

      Reply to this
  • 4/11/2007 7:48 PM Ted wrote:
    I need ColdFusion, as related to Godaddy help for a relative beginner, can you direct me to a good tutorial?

    Thanks, Ted
    Reply to this
    1. 4/18/2007 9:08 PM Dave wrote:
      A good starting point would be to search our help articles for ColdFusion:

      http://help.godaddy.com/search.php?topic_id=&q=ColdFusion

      After that, do some web searches for ColdFusion Tutorial, you will find a wealth of information.

      Dave.
      Reply to this
  • 4/24/2007 7:14 PM Sally C wrote:
    Hi, right now I have a fan site, www.AndreRieuFans.com . I also have over 50 other domain names, many of which I will host. ApplePiePatriots.com & DearSoldier.mobi both of which I need to get going on, and put up for our Brave. All of those are personal sites for me, AndreRieuFans getting the most hits and being graphically intense.

    I am currently writing a series of children's books, Dewey Tales, The True Life Adventures of Dewey Cat! My web-guru can custom build sites and shopping carts, so it's windows due to his db & site design, and my playing with Front Page.

    I can work a VPWindows with Plesk, but find setting up is where I need a bit of help. Not something ongoing, but someone to spend 10 minutes helping me figure out how to setup the server for email, and any other hints that can be given out.

    So here I am, in the middle..not really shared (I don't want 30 shared plans)& yet I need a bit of help to setup the Windows Server. ..

    What's a girl to do?
    Reply to this
    1. 4/25/2007 9:18 AM Dave wrote:
      You say you want Virtual Dedicated Windows with Plesk, but need some help setting it up!?  May I suggest the Assisted Service Plan?    Go to the Build Your Own Server page, select Windows, select Plesk, select Assisted Service Plan.  You can scroll down more to the tabs to read even more about this plan.  I think it's just what you need to get started on your adventure.  Best of luck!

      Dave.



      Reply to this
  • 10/26/2007 5:27 PM Francisco wrote:
    Hi i would like to know if there a possible way that i could connect to my database using phpmaker, for some reason its not letting me make a direct connection, nor there is an option to make my ip elegible for this action, like in other hosting plans.

    Please let me know how can i do this, because i want to use phpmaker makes programming easier for me, rather than doing it by hand.

    Regards,
    Frank
    Reply to this
    1. 10/26/2007 7:03 PM Alicia wrote:
      Unfortunately, we do not allow external connections to our database servers. When connecting to a database in your Shared Hosting account, you must access it through the Database section of the Hosting Control Center. We do however, provide a new tool within Hosting Connection called SQLyog. SQLyog Enterprise is a MySQL management tool that allows you to manage your MySQL databases.
      Reply to this

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