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This is a great idea, and I have a question for which I'm starting to seek an answer, so let me see if this is the place.
I produce a site (www.bldworld.org) in Dreamweaver and ftp it to the server. I want to let someone create and ftp their own material to a subsection of that site, but I don't want to give them the main access password information.
I can do this easily when I'm running a server *here*, but need to know the essential steps to take to do this safely when the site data is on the GoDaddy server.
Is this the sort of thing I would ask my server guy?
Don in Toronto
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Hi Don -
The "multiple FTP users" feature is currently only available on our Linux shared hosting plans. You can always migrate your account to a Linux plan for free - but I see that you are running a Windows-based website, and so this might not be a good fit for you. For more info on how this works on our Linux plans please see here: http://help.godaddy.com/article.php?article_id=1235&topic_id=80.
Thanks for the feedback, and we'll take your feature request seriously!
Thanks,
Brian
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Thanks Brian;
As an alternative (since converting to php is a huge task) if I were to sign up for an additional basic web hosting plan, what's the prospect of integrating that seamlessly into an existing site? It would be sort of like the way unix can mount separate block devices as directories on the root tree.
I can always put in a redirect on the existing site, but the unix model would be an elegant solution.
Possible?
Don
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Don -
Multiple Windows shared hosting accounts currently cannot be integrated, in the way you're suggesting.
We agree that the "multiple FTP users" model we use on Linux would be a great feature for our Windows plans too.
Thanks for the ideas,
Brian
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I want to know how to see my website. When i type it in the address bar, its a no such page. How can I make my website "Live" online? I spent over hours trying to figure. Please help.
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Hello,
I can see that your account is setup properly on a Windows server, but that your website is written in PHP. For your website to function properly, you will need to migrate it to a Linux account. Here are some instructions on how to do that: http://help.godaddy.com/article.php?article_id=1285&prog_id=GoDaddy&isc
Thanks,
Brian
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do you you have plans to continue DNN hosting? offer DNN 4.x? Allow multiple hostname to point to respective DNN parent portals (on one DNN portal). I used to run DNN 3.x using the one step install. Now I'm using a custom dnn install (3.2x) on your hosting but have 2 other hosting providers that offer some more useful services.
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Jeremy -
Yes, we continue to offer DNN as one step install -- you can read more on that here. We currently offer DNN 4.0.2, but you can always install other versions yourself, as you have done.
Brian
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This link does not work.
I want to transfer 2 existing sites to one godaddy delux hosting account, I will have 3 URL's. Do I need 3 hosting accounts?
What is the process?
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We fixed the link in the previous reply, thanks for pointing it out.
Yes, you may host multiple URLs from a single Deluxe or Premium hosting account, using domain aliasing. You can create directories in your main account, then map each domain to its own directory.
The article that describes how to do this: "Adding a domain alias to your hosting account"
-- Dave
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AUD1.THEAMERICANUNDERDOG.COM
Why cant we get some one to fix
the programing gitch in the opening
design page of our blog?
it is not something we can address
its in the godaddy system
also it would be much more helpfull
if I could add images to my side bar
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Hi,
Please either contact support or post on the QuickBlog blog site: http://onlinequickblog.com
Thanks,
Mike
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I want to use the mslq for my site
but your setup seems more geared
toward a pro programer than a
novice and I cant figure out how
to add the string to point to the
server for my site,also the use of
asp for a novice is a nightmare
I had to start my blog just to give
my site some interactivity to
my viewers
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Is there an easy way convert a for free Ad supported site hosting to a non-advertising version. I have purchased the the hosting service.
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Yes, all you need to do is upgrade the existing free account you already have set up. Please call customer support and they will help you do it.
Thanks,
Mike
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Hello,
Could you tell why do have Register_Globals set to ON in the php configurations for the shared hosting?
Having Register_Globals set to ON is a security risk that has been written about for quite some time now. In fact, PHP 5.0 no longer supports Register_Globals, at all. It would be much wise to set this configuration to the OFF state in the master php.ini file. Correct?
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Hi,
For all new customers register_globals is off by default for both PHP 4 and 5. The customer can override this in their own PHP.ini file if they want. For legacy customers it is still enabled, though they can turn off for their account in their own php.ini file. We can't go and turn off globally for existing customers as it would potentially break 1000s of sites.
Thanks,
Mike
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Why dont add in Help Center the hosting configuration 2.0 ???
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Not 100% sure what you mean. Can you please clarify? We have articles covering the new 2.0 config in the help center. Are we missing something specific?
Thanks,
Mike
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I am knew to GoDaddy and I have used iWeb to create our site. i am having a little trouble setting it up. I guess I need the ABC's. Could anyone help?
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Please contact customer support. They are very quick and will help you out.
Thanks.
Mike
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One of the GoDaddy help pages referring to Value Applications states: "To redirect visitors to a value application that is not installed in your Web site's root directory, you can use JavaScript." This seems to indicate that value applications can be installed in the root directory, but when setting up DotNetNuke, the system requires that a virtual directory be set up. I have attempted to use the root directory to no avail. The instructions on the help page state: "7. Enter the name of the virtual directory under which DotNetNuke will run." How can I move the virtual directory to the root directory so that I don't need to use a javascript to redirect people? I can't seem to find any way to do it with the GoDaddy file manager. I can't even find a place to rename the virtual directory. Is the only way to change it to delete it?
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Dan -
Currently, when installing DotNetNuke as a Value Application, you can only install the application into a virtual directory (and there is not a way to rename this virtual directory once it is setup.) We'll take both of those items as feature requests.
If these restrictions won't work for you, it is always possible to install DotNetNuke yourself (http://www.dotnetnuke.com/.) A custom install like this is also the better way to go if you plan on modifying the code or the database schema -- since you'll then have full control over the files and database.
Brian
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I'm just learning about how to set up a php/mysql site. I see that my site's set up with php 4, how do I switch to 5? Ditto for Mysql.
Also, why can't we use Drupal with GoDaddy?
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This article will help you set up php 4 vs 5.
http://help.godaddy.com/article.php?article_id=1083
Drupal is not a value application, but that doesn't mean you can't install it yourself. Have you tried that?
Thanks for your post.
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When I click the link in the post, I get "Article does not exist. Please try again."
However, the link in this reply form *does* work!
Thanks for the article!
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Since I really don't know where else to put this, can I recommend that the databases that are installed via value applications are somehow accessible to me. I have had to install these things manually because I can't access the database to make the changes that I need. I could understand that you may not want to count this against the user's alloted number of databases (or maybe you do), but I definitely think that we should have access to it.
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This is something we will consider. Thanks for your post.
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Further to my comment of the same day - there is hope!
Consummate pro that I am, I realized that your server was not asking me for my login ID when I tried to publish with FP2003. So of course, no Extensions were seen.
When I phoned GD support and mentioned this, the VERY good support gal noticed that my nameservers were in the domain parking lot! Hello? Who's the valet parking guy here??
Hoping to propagate back to productivity here when the Net catches up to your great phone support - even Saturday on a long weekend.
All the best.
Dwight
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No such luck.
And I note the following with another customer:
From: ltcmiller - view profile
Date: Wed, Mar 8 2006 6:45 pm
Email: ltcmiller
Groups: microsoft.public.frontpage.extensions.windowsnt
Not yet ratedRating:
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I am having the same problem using FP and GoDaddy saying it is a FP issue. My
error message keeps saying something about server extensions on installed on
server and GoDaddy insisting they have been.
So it's not just me. Let's see how GoDaddy handles something generic like this - otherwise it's a tar pit for all of us..
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Just doing the other guy's job here.
I go to http://www.dnswiz.com/fptype.htm and put in www.thefuturenews.net Port 80
This 3rd party service returns a NO to FP Extensions.
Dwight
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I'm very glad this Blog was started because although I've taken classes in HTML and website development, it has been a few years and there was a lot of stuff not covered.
I am trying to update the way I develop websites and I'm trying out Godaddy's products as they seem cheaper to use than my own products (!). BUT even though I'm not exactly a novice - I feel lost with this system. Even this Blog - I'm not sure how this works. It isn't exactly a forum/bulletin board. So, does a certain number of GoDaddy people make entries and those of us subscribed (to whatever an "entry" or "blog" means) put our questions in the form of comments to those entries?
I hope this doesn't sound like a complaint - it isn't. I just need to know how it works so I know how to hit it with my REAL questions.
- Jean
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Jean,
Articles/Entries are only written by myself and my managers. We are the team that runs the hosting operation here at Go Daddy. So we post an article and you can choose to leave a comment for us on that article if you want. You can really ask any question you want, just please keep it somewhat related to hosting and something you think many people would be interested in learning/knowing. If it is general support problem, for example your webiste is down or you can't publish with Frontpage, your best bet is to call or email support. They work 24x7 and will help you a lot quicker than we can in most cases.
Thanks for your post.
Mike
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What's a trackback?
What's the difference between a "blog" and an "entry" when you subscribe?
What does "syndicate this Blog" mean?
What happens when you subscribe? What rights/requirements/responsibilities do you get when you subscribe to 'entry' or 'blog'?
Sorry I'm asking such basic questions. I've participated with some of these blog things before and have wondered what these terms meant so I never tried them out. Chicken I guess. (:>~
- Jean
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Jean,
Not bad questions at all, here is our attempt at answering them.
What's a trackback?
Trackbacks are a way of notifying a blog entry that you've written
related information , usually on your blog ,that people involved with
the original conversation would find relevant. E.g Godaddy hosting
blog writes something interesting . You write on your own blog "hey
here's an interesting post on the Godaddy blog and then link to post
with the trackback url ( how this is achieved varies depending on
blogging platform. Some require you post the trackback link into a
separate field yet others autodetect it )
our help defines Trackbacks rather dryly as...
"A trackback sends a ping to another trackback-aware Web site (usually
another blog) to notify that site that a link to has been created,
usually within an entry being posted. The trackback ping notifies the
subject of an entry that they are mentioned in another blog."
What's the difference between a "blog" and an "entry" when you
subscribe?
Blog subscribes you to all future entries of the blog
Entry subscribes you to all future comments on this entry
Subscribing to all comments is only available from the syndication
section which conveniently follows
What does "syndicate this Blog" mean?
"Syndicate this blog"
Syndication is a means by which the content on the blogsite can be used
by third parties such as blogs, websites and rss aggregators. We
provide feeds ( RSS and Atom) for this purpose. More detailed
information can be found at
http://en.wikipedia.org/wiki/Web_syndication
What happens when you subscribe? What
rights/requirements/responsibilities do you get when you subscribe to
'entry' or 'blog'?
When you subscribe we send a confirmation mail asking you to verify that
you did indeed want to be mailed content from this blog. If you reply
we start sending you mail based on your choice of entries/ blog for any
new material that is posted. Every mail we send you has an opt out
button to stop mails that takes effect immediately. The blog owner
does not know your email address unless you chose to give it to them
while commenting.
I hope this helps some.
Thanks for your post.
Mike
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We are setting up a cgi scripts that we have run SSL for four years on another host. Mof 2.4 is a great shopping cart. It has a front end script that runs http and a back end that recieves data from the front and runs on SSL.
On our other site we had common space SSL and apparantly Go Daddy uses shared SSL. my direct path staements work great with http on the front ebd script and all runs as it should. I can't even find the back script for the back end. I've asked for mapping or some url I can use to access the SSL space. I've used full path statements for all files. i'sure my absolut path data is correct.I've placed all files and directories in my CGI directory, I have tried to run all scripts, graphic files and css, everything in https:, nothing seems to work.
I have asked for help to get url info on my SSL space. and have been told you don't give out that information. How can I set up my cgi files in SSL., If I can't find out how my space is mapped?
I mean wow. my Sql databases run on another server and I have access to them? What's so secret about my secure SSL space?
To this point I have been very happy with GoDaddy, and amazed at the growth in documentation and support over the last three years. Now I am beginning to wonder...
We have four site that use some varation of MOF 2.4 or 2.5 that we are moving to GoDaddy. I'm sure somebody can give me the information we need to get our scripts running.
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Stephen -
I'm not sure I understand what you're asking about. I can see that your account has an SSL certificate installed - and I can view your website via http and https. Can you provide more info about what trouble you are running into?
Brian
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It's fixed! It's only fair, since I bin bitchin', to report that I can now publish with http in FrontPage2003.
If I had to guess what happened, I'd suggest advising FP people to leave at least 1.5 hours between FP extension unijnstalls, installs, preferably longer, and don't use FTP, as that breaks them. Those points are thinly documented on the GoDaddy site. I also reinstalled FP, don't know what that did, then imported the site first, from http://www. then publsihed it back to http:// with no www. in the domain line. Fooled ya, FP!
My thanks, now we ramp things up and you have a longtime customer.
Dwight
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Thanks for your post Dwight. FP is a tricky product for sure. I am glad you have this working now.
Mike
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Dwight,
You are 100% correct. I learned the hard way. Once you link to the website from FP using http, if you FTP into it you will break the http links and have to re-install FP extensions, and yes, wait an hour or so before trying again.
Sharon
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I would like to have an opt in newsletter for communities in our area but don’t know how to link the web form to my data base.
Any help gratefully received.
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Looked through the hosting FAQ to find some answers, but no such luck. Maybe I'll find answers here?
I've managed various websites with cPanel, where I used FTP to submit my webpages to the server. Pages were created in WebPlus8, a windows based wysiwyg program. Afterwards I was able to make minor changes (online) in the HTML code of these pages. When I tried to do the same with the GoDaddy hosting account I was stumped; I couldn't even find the directory where the pages were loaded. What if I want to delete a page? The site is live, but how do I make minor changes without having to deal with FTP? Is it even possible to access the uploaded pages, let a lone edit in HTML while logged into the account? Or is there another way to manage the website? I'm lost and your FAQ was not very helpful.
Help please?
Thanks,
Debbie
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Debbie,
You should have no problems accessing your pages for downloading/modifying/re-uploading via FTP. We actually use the same FTP software as cPanel, so I'm a little puzzled as to the cause of your issues.
Have you tried contacting our support department for assistance?
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I recently started the laborious process, for me, of leaning to configure web statistics reports via Analog/report Magic. I have use an ftp program to search my site and cannot find where my hosting plan stores the logfiles I need to export. I tried using the help files of Analog/Report Magic and the secret decoder ring for the location was missing. Any help on how to download my hosting statistics in a reasonably easy manner for a rank amateur would be greatly appreciated.
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We do not currently provide direct access to raw log files. The way to get these is to use our Traffic Facts product, which does expose the raw log files for download. This is a feature we plan on adding to our hosting asap.
Thanks for your post.
Mike
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Almost 2 years have passed since this post, has this feature been added? I find myself in the same predicament as the original poster, would appreciate if you could tell me where to locate these files.
Thank you,
John
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This help article will give you more guidance.
How Do I Access Log Files?
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The link points to something that says raw log file access requires Traffic Facts. This is exactly what the original comment was complaining about.
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Raw log file access does require Traffic Facts.
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Will there be a easy migration path for users on Plesk 7.5.3 on VPS to upgrade to Plesk 8 without requiring a reprovision, or is this the only way?
Thanks,
Brian
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We recommend a reprovision, especially if you are running FC2. The reprovision will move you to FC4 and Plesk 8.
SW-Soft does offer an updater on their website, you should register with them to get it. However, it appears this link works without registration:
http://download1.swsoft.com/Plesk/Plesk8.0/FedoraC2/psa_installer_v3.0.1_build060406.10_os_FedoraCore_2_i386
We don't officially support this update process and we know some folks have had issues with it. Possibly you can try their updater first and if that doesn't work go with the reprovision.I hope this helps, if you need more help contact our support organization.
Thanks for your post.
Mike
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Please provide some tips on modifying custom ASP.Net apps from Framework 1.1 to Framework 2.0 (ASP.Net 2.0). It is annoying that GoDaddy chooses to disable some features of IIS (5.0 and above) which allow one to run different framework versions for different virtual directories. Thanks.
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Melvin - it's true that our control panel only supports configuring one version of the .NET Framework on a single hosting account (either 1.1 or 2.0) -- but you do have the flexibility to choose which version works best for you, and automatically change versions whenever you would like. Also, we can certainly consider the possibility of setting different virtual directories within a site to support different framework versions as a feature enhancement.
But it sounds like you're running into troubles upgrading your ASP.NET 1.1 apps to run under 2.0? Are there particular features that you're having trouble with, or believe might be disabled on our servers?
Thanks,
Brian
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Can you please upgrade your Advanced Guestbook from 2.3.1 to 2.4.1? It's already available from the provider of this software.
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We will take a look at this. We don't normally rush out updates unless there is a security problem. However, we will add this one to the list to be updated asap.
Thanks for your post.
Mike
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Mike-I was suggesting that the software be upgraded because the old version can be invaded by spammers. That has been my experience when I installed the Advanced Guestbook 2.3.1. The provider noted that the new version has some features that will arrest these spammers.
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Larry, we will get this new version into the system ASAP.
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Larry, that was 12 days ago .. is that ASAP??
Advanced Guestbook version 2.3.1 is still being used.
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Ed - we have just updated Advanced Guestbook to version 2.4.1.
Thanks,
Brian
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Ed Burrow:
I saw where you needed a way to protect content on your site and didn't see where anyone helped you. Here is an easy and free way to protect certain folders or pages:
http://tools.dynamicdrive.com/password/
If you have any problems just reply and I'll help you.
Curt
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How does one stop their site in order to make changes (such as an upgrade to my CS installation) to files with the limited access we're awarded by the hosting manager?
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You should not have to "stop" your website to make changes to community server. IF you are having problems updating your site please contact support and they can help you more.
Thanks,
Mike
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Hi,
Perhaps I should not have to stop to make normal changes within the extremely modified version of CS contained as a value app, but since I need to have full functionality of CS, I have done my own installation, which I've modified. I'm attempting an upgrade to CS 2.1 for new functionality, and if I'm to follow the developers' instructions, I should stop the site. I'm going to proceed w/o, just for fun...
Cheers,
Renee
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Ok, let us know what happpens. We can't stop IIS for one customer. If there is a problem we can help you resolve it...
Thanks,
Mike
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I have built my website using Dreamweaver software. It is ready to be published, but it appears that "WebSite Tonight" is on my domain, preventing me from uploading any .htm and .html files.
How can I delete WebSite Tonight from my account? Also, what is the best way to upload my files to my domain?
Thank-you in advance for your help!
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I forwarded this on to support, they will help you get your account switched over.
Thanks,
Mike
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So annoyed.
You did great to add option like joomla.
Yet it installs in it's own directory and there is no easy way to edit htaccess with any of the tools you provide.
Instructions in bloga and articles are completely cryptic.
Couple of suggestion, either make the apps install where they are usable or remove them.
Alternatively get some serious technical writers to provide good instructions.
So theoretically I can place a line in a .htaccess file.?However where do I place that file Using only tools that you provide. Say the online FTP client?
I cant seem to get to the root directory from there
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John -
I'm glad that you're enjoying the addition of Joomla to our list of free add-on applications.
We currently don't have a web-based tool to help you edit your .htaccess files, but this is an important item on our development roadmap. We're looking to address this in the near future.
The add-on apps on linux do install into your user directory, accessible from FTP.
Brian
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